BBliverate: General Conditions and Data Management Contract

 

The platform www.bbliverate.com is a service of Liverate BBliverate provides its services, especially the use of the database, based on these user conditions

Website: http://www.BBliverate.com

 

Abstract:
BBliverate Liverate (hereinafter BBL) is a Booking Engine and Channel Manager dedicated to tourist accommodations (hotels, residences, etc...), for implementing the real-time online bookings originated on the owner’s website.

The reservations originated by BBL are completely free; no commission on the transaction is demanded.
This system offers to the owners of the lodging facilities the possibility of configuring the booking schedules and various tariffs plans for the online bookings.

 

Note: The services offered by BBL are characterized by a continually evolving technology.

 

BBL reserves the right to bring modifications to the services offered at its own discretion and at any time as deemed necessary, and whenever the technology changes; these modifications would be involving the services and the way these services are offered to the client, our goal being a continual improvement and optimization of the services provided.  

 

Link:

 

The use of the online booking software and its integration into the lodging’s website is done by enabling a link that will be provided at the moment of the registration and of the configuration of the said website.

BBL will create a page for online booking for each subscriber

It would not be necessary to ever again modify, or install additional software.

 

Data Entry:

The representative of the lodging facility is responsible for the online data input (room rates, booking schedule, etc.). The self-management program is accessible 24 hours a day via the Internet subject to the availability of such service offered to the client by the Internet service provider.
The username and password necessary for logging into the management system will be chosen by the person representing the lodging facility, person that will be responsible for insuring the confidentiality and for not disclosing of such information to third parties.

 

Booking System

Bookings are made completely online through a secure SSL server, based on the data previously entered in the system by the lodging facility which is assuming total responsibility for the accuracy of information.
The customer and the lodging facility are the only parts in the contract; each part will receive a confirmation of the booking in real time by e-mail.
Evidently, BBL does not act as an intermediary; it is only providing the software allowing the online booking.

 

Credit Card

 

Note that when booking online no payment is made; the Credit Card is being used exclusively as a means to guarantee the online booking. The credit card is checked only in regard to the validity for the given set of numbers through the so-called Luhn algorithm. BBL does not guarantee the authenticity of the said credit card stored in its servers and encrypted and it cannot be decrypted by BBL in accordance with CSI-SPA safety standards.
The subsequent charging of the customers’ credit card is fully the responsibility of the lodging facility.
Not acting as an intermediary BBL is completely relieved of any disputes between the lodging facility and its customers.

 

Channel Manager


The channel manager is a system used for linking and updating of the online booking portal, in regard to the availability and prices.
Although BBL provides this service using reliable technologies and maintains a constant monitoring and updating system, it should be noted that the services are characterized by evolving technology; the lodging facility is required to ensure the proper updating of its own portals. BBL is not responsible for any overbooking or for the owner’s failure of updating the portals.

 

Duration of the Contract

 

The contract becomes effective at the date of registration and has an unlimited validity. The cancellation is possible at any time for both parties, has to be done in writing, and is operational upon receipt of notification; no penalty will be charged. Any credit remaining after the termination of the contract will be refunded.
 
 
Jurisdiction

This agreement shall be construed and interpreted in accordance with the Italian law. For all matters not specifically addressed in this contract, the provisions of the Civil Code
will be applied. Any dispute concerning the interpretation and / or performance of this agreement shall be exclusively brought to the Court of Rome

 

Information regarding the data handling

 

The privacy of data is regulated by the Legislative Decree no.196 art.13 of June 30th 2003 - Code regarding the protection of personal data.

 

For the representative of the lodging facility:

We want to inform you that the Legislative Decree Nr.196, of June 30th 2003 (“The Code regarding the protection of personal data”) regards the treatment of personal data by physical and juridical persons.

Under the legislation mentioned above, the processing of personal data shall follow principles of correctness, lawfulness and transparency and the protection of your privacy and your rights.
According to article 13 of Legislative Decree no. 196/2003.